Effective Date: 08-25-2025
INTEGRITY DENTAL FINANCE LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide to us in connection with our dental billing and financial management services. By using our website, services, or interacting with our team, you consent to the practices described in this Privacy Policy.
- Information We Collect
- Personal Information
- Name, address, email address, and phone number
- Date of birth and identification details (if applicable for billing)
- Payment and financial account details
- Professional/Practice Information
- Dental practice name, address, and contact details
- National Provider Identifier (NPI) or similar identifiers
- Tax identification numbers (for billing purposes)
- Insurance provider information
- Patient Information (on behalf of your practice)
- Patient demographics (name, DOB, address, contact details)
- Insurance policy numbers and claim details
- Treatment codes, billing codes, and related documentation
- Technical/Website Information
- IP address, browser type, and operating system
- Cookies and tracking technologies (see Section 8 below)
- Website usage data (pages visited, time spent, interactions)
- How We Use Your Information
- Providing Services – To process insurance claims, manage billing, collections, coding, and compliance services for dental practices.
- Communication – To respond to inquiries, send service updates, and provide financial or operational reports.
- Compliance – To meet regulatory, contractual, and legal obligations, including HIPAA and other healthcare-related requirements.
- Payment Processing – To facilitate invoices, payments, refunds, and financial transactions.
- Service Improvement – To analyze performance, improve our services, and enhance client satisfaction.
- Security – To detect and prevent fraud, unauthorized access, or other harmful activities.
- Legal Basis for Processing
- Consent : Where you voluntarily provide information and authorize us to use it.
- Contractual Necessity : To fulfill agreements with your practice regarding billing and financial services.
- Legal Compliance : To adhere to healthcare, tax, and financial regulations.
- Legitimate Interest : To operate our business efficiently and improve client services while respecting your rights.
- Sharing of Information
- With Insurance Companies : To submit and follow up on claims.
- With Dental Practices: To provide reports, updates, and billing details.
- With Service Providers : Trusted third-party vendors (e.g., IT providers, payment processors, cloud storage solutions) who assist in delivering our services, under strict confidentiality agreements.
- For Legal Purposes : If required by law, regulation, subpoena, or to protect our rights and prevent fraud.
- In Business Transfer : In case of a merger, acquisition, or transfer of assets, client data may be part of the transferred assets.
- Data Security
- Encryption : Data transmitted and stored is encrypted whenever feasible.
- Access Controls : Role-based access ensures only authorized staff handle sensitive data.
- HIPAA Compliance : We follow HIPAA requirements when handling patient information.
- Monitoring : Continuous monitoring for suspicious activity and vulnerabilities.
- Training : Staff receive ongoing compliance and security training.
- Data Retention
- Client Records : Maintained for the duration of the client relationship and as required by law.
- Patient Billing Information : Retained based on HIPAA and insurance regulations.
- Financial Records Retained for tax and accounting compliance (typically 7 years).
- Website Data Retained for shorter periods, depending on necessity for analytics or troubleshooting.
- Your Privacy Rights
- Access & Portability : Request a copy of the information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion : Request deletion of your information, subject to legal requirements.
- Restriction of Processing: Request limited use of your information under certain circumstances.
- Objection: Object to specific data processing activities.
- Withdraw Consent: Revoke previously given consent at any time.
- Cookies and Tracking Technologies
- Improve website functionality
- Analyze traffic and usage patterns
- Remember preferences and settings
- Third-Party Links
- Children’s Privacy
- International Data Transfers
- Changes to This Privacy Policy
- Contact Us
We collect information in order to provide billing, claims management, and compliance services effectively. The types of information we may collect include:
When authorized by your dental practice, we may handle limited patient information necessary to process insurance claims and billing. This may include:
When you interact with our website, we may automatically collect certain information, such as:
We use the information we collect for legitimate business purposes, including but not limited to:
We will never sell your information to third parties.
Depending on the relationship, we process personal and financial information under the following legal bases:
We respect confidentiality and only share information when necessary:
We do not sell or trade client or patient information.
We take the protection of information seriously and implement technical, administrative, and physical safeguards, including:
Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute protection but remain committed to industry best practices.
We retain information only as long as necessary to fulfill the purposes described in this policy, including:
When retention periods expire, we securely delete or anonymize data.
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, contact us at support@integritydentalfinance.com/1-833-543-3824 We may require verification of your identity before processing requests.
Our website uses cookies and similar technologies to:
You can control cookies through browser settings. Disabling cookies may affect site functionality.
Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing personal information.
Our services are directed to dental professionals and not to individuals under 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will delete it promptly.
If you access our services outside the United States, your information may be transferred and processed in the U.S. or other jurisdictions with different privacy laws. We ensure adequate safeguards are in place for such transfers.
We may update this Privacy Policy periodically to reflect changes in laws, practices, or services. Updates will be posted on our website with a revised “Last Updated” date. Significant changes will be communicated directly where required.
For questions, concerns, or to exercise your privacy rights, please contact:
INTEGRITY DENTAL FINANCE LLC
Phone: 1-833-543-3824Email: support@integritydentalfinance.com
Address : 1367 S Kihei Rd, Kihei, HI 96753, USA